LEGAL REFERENCE

Our Terms Shape Your Account

When you open an account with 1xx, you're entering into an agreement that protects both your interests and ours. These terms govern how deposits flow through JazzCash, Easypaisa...

Account SecurityPayment ClarityDispute ResolutionRegional Compliance
1xx Our Terms Shape Your Account

What These Terms Cover

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP WITH TERMS

Questions About Our Terms

Team online

Live Chat Support

Open the chat widget during platform hours and ask our support team to clarify any clause, payment procedure or account rule. We respond in real time and can walk you through the exact wording of any section.

Email Policy Team

Send detailed questions to our legal team and receive a written response within two business days. Email is best for complex account disputes or interpretations of specific terms.

Account Settings Reference

Inside your account, the 'Legal' section links to a searchable version of these terms with annotations. You can also download a PDF copy for offline review at any time.

CREDIBILITY MARKERS

How We Earn Your Confidence

Clear Language

We avoid legal jargon where possible and write our terms in plain English so you know exactly what you're agreeing...

Payment Transparency

Every deposit via JazzCash, Easypaisa, SadaPay or Raast is logged with a transaction ID. Withdrawals show status in real time...

Account Control

You own your account data. We explain exactly what we collect, how we store it, and who has access. You...

Dispute Resolution Path

If a payment goes wrong or a bet is questioned, we follow a documented escalation process. No black-box decisions; every...

Regular Updates

When we change these terms, we notify you by email at least 30 days in advance. Major changes require your...

Regional Respect

Our terms acknowledge Pakistan's legal framework and local payment norms. We don't impose one-size-fits-all rules; we adapt to where you...

How 1xx Terms Stand Out

Withdraw When Ready
No minimum holding period before you cash out. Funds withdraw within 24 hours to JazzCash, Easypaisa, SadaPay or Raast once verified.
No Hidden Fees
Deposit and withdrawal fees—if any—are shown upfront before you confirm. We don't charge surprise processing costs or deduct unexplained amounts.
Account Closure Anytime
Close your account on demand with zero penalty. We process closures within 48 hours and return any balance to your original payment method.
Data You Control
We keep your JazzCash, Easypaisa, SadaPay and Raast details encrypted. You can update or delete stored payment details directly from your account.
Live Dispute Tracking
Submit a complaint through your account and track its status in real time. You'll see resolution steps and timelines as they progress.
Plain-English Rules
Every term is written to be understood on first read. We include examples so you know exactly how rules apply to your account.
Mobile-Friendly Access
Read or download the full terms on mobile or desktop. Our app includes an in-app version that's searchable and linked from every account screen.

What Shapes 1xx's Terms

Multi-Rail Deposits

Our terms allow deposits through JazzCash, Easypaisa, SadaPay and Raast. Each payment rail has its own verification flow, all documented in our payment procedures section.

Instant Bet Confirmation

Once your deposit clears, your account balance updates immediately. Our terms confirm that bets are live within seconds of placing them and cannot be reversed by us.

24/7 Account Access

Your account never closes outside business hours. Our terms guarantee that you can log in, view your balance and place bets at any time of day or night.

Session Security

Our terms detail how we handle idle sessions and re-authentication. Inactive sessions timeout after 60 minutes for your protection; you can re-login instantly.

Withdrawal Verification

Before withdrawals process, we verify your identity and payment method match your deposit source. This protects you from unauthorised fund transfers and fraud.

Dispute Window

You have 30 days from any transaction to report a concern. Our terms spell out the exact evidence we need and the timeline for our investigation and response.

Terms & Conditions Questions

Minor breaches—like incorrect personal info—result in a correction request. Serious violations like account sharing, fraudulent deposits or market manipulation trigger account suspension pending investigation. We notify you of the reason and give you an opportunity to respond before permanent closure.

No, but we can. When we modify these terms, we email you 30 days in advance. You can accept the new terms or close your account. Continuing to play after the effective date means you've accepted the changes.

No. The same terms apply across all devices. However, mobile app features like one-tap deposit or fingerprint login have specific security rules detailed in the app section of our full terms document.

Submit a ticket through your account with details and supporting evidence. We investigate within 7 business days and email a decision. If you disagree, request escalation to our legal team for a final review within 14 days.

Yes, for convenience. You can delete stored payment methods anytime from Settings. We encrypt all stored details and never share them with third parties without your written consent.

Your account remains valid indefinitely while inactive. However, if your account sits unused for 24 months, we may close it and return your balance to your registered payment method. We'll email a warning 30 days before closure.

Our terms commit to returning your full balance to your registered JazzCash, Easypaisa, SadaPay or Raast account within 30 days of any shutdown. We maintain an escrow account to guarantee this in all scenarios.